Stated below are the itemized return policies of Sightvogue shop. Please read them carefully as they will be strictly enforced. Should you choose to return your order, it will be assumed you have read and understand the return policies stated here.
We have provided the exact size in several measurements, please pay more attention about it before you confirm the order. When you receive the shoes, if the shoes size is not suitable for you and you want to change a new pair, you should pay the delivery fee in both directions.
If we send wrong item to you or the item you received has quality problem, then you can return it to us. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in original condition when returning to us.
When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra cost. We will be responsible for the returning shipping fee (from Sightvogue to you but you have to pay the shipping fee from you to Sightvogue online shop).
If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.
We do not accept used or worn products for return.
We do not accept returns for products other than defect or damaged during transit.
All returns must be in original condition.
We require all customers to send us the pictures as proofs for the defective items before we issue any refund or store credit.